Fully managed IT support for a small business typically costs $75-$150 per user per month in the US and Western Europe, covering helpdesk, monitoring, patching and backup oversight. Blended global delivery models — local presence plus a 24/7 offshore SOC/NOC — commonly bring that down 30-50% at equal or better SLAs.
What drives the price
- Coverage hours: business-hours vs true 24/7
- Security depth: EDR, SOC monitoring and compliance support cost more than break-fix
- Environment complexity: servers, cloud workloads, regulated data
- Contract style: per-user fixed fee beats hourly billing for budgeting
ITSecOps delivers fixed-price managed IT with a 24/7 SOC — see managed IT services or get a quote for your headcount.